Richard is a the CEO and co-founder of product design firm Fresh Tilled Soil. After completing a degree in Biology, Richard was attracted to the world of web tech and worked his way up the digital food chain, starting with online ad sales at MultiChoice, Africa’s largest TV and Internet media business. He was in the thick of it during the dot-com years, co-founding Acceleration, an international adtech business headquartered in London (now owned by advertising giant WPP).
Under Richard’s leadership Fresh Tilled Soil has delivered digital product design, product strategy, and workshops to 700+ clients across the world. His colorful life experience includes being an officer in the army and being a dive master on the remote Islamic Republic of the Comoros. Richard is a mentor at several incubators and accelerators as well as Advisor and lecturer at the Startup Institute.
Richard recently published two books. Design Leadership is his second book published by O’Reilly. The first was Design Sprint: A Practical Guidebook for Building Great Digital Products, which he coauthored with CTodd Lombardo and Trace Wax. He is currently working on a third book entitled Product Leadership with Nate Walkenshaw and Martin Eriksson.
Author of:Design Sprint:
A Practical Guidebook for Building Great Digital Products
with C. Todd Lombardo, Trace Wax O'ReillyProduct Leadership:
How Top Product Managers Create and Launch Successful Products
with Martin Eriksson O'Reiley
09:00 - 17:30Aud II
Learn how to guide your team or client through a rigorous, and time-boxed cycle that validates product and user experience concepts. You’ll walk away knowing how to incorporate user insights into complex design and UX decisions. Discover how to reduce risk and depoliticize your design thinking processes with this framework. Apply this framework to any cycle that involves design and UX decision making and prototyping.
Richard will guide you through all the stages of a Design Sprint with delightfully simple hands-on exercises. You’ll practice individual and group sketching, actively present and critique each other’s design, and test your interactive prototypes with real users. All this in a practical one-day package so you can hit the ground running when you get back to work.
The Workshop Agenda:
Discover: Setting the groundwork for why a Design Sprint is so useful in defining the problem and the identifying the core users
- Prepare for a Design Sprint, co-create an inclusive agenda, and get focused on which are the design and user experience problems worth solving
- Use Empathy Maps, Personas, User Journey Maps and lightweight User Interviews to paint a clearer picture of your users
- Depoliticize your design process by managing HIPPO’s (highest paid person’s opinion)
Diverge: Building a solution set using sketching, storyboarding and structured brainstorming exercises
- Engage the team with exercises that stimulate empathy, understanding of the experience and ensure focus on testable options
- Participate in sketching and design exercises that rapidly generate dozens of ideas, solutions and UX concepts
Converge: Targeting the best solutions with constructive and collaborative techniques
- Deliver selected design solutions without bias and pressure
- Fine tune experience validity with storyboards and voting techniques
- Elevate your team’s concept presentation and critiquing skills
- Bring your designers and non-designers together and gain a shared understanding of what to build
Build: Construct, wireframe or build your minimal viable prototype
- Craft a testable prototype through collaborative teamwork
- Make interactive prototypes with low-fidelity materials or high-fidelity design tools
- Design your user testing plan with insightful interview questions and techniques
- Rapidly produce product or UX designs through a collaborative, time-boxed exercises
Test: Validate your concepts or prototype with user interviews and testing
- Evaluate the prototype with qualitative user interviews
- Collect data and insights for iterating and improving on the prototype
- Determine what worked well and what needs improving with a Sprint Retrospective
Why are Design Sprints so powerful and popular?
The time-boxed approach combined with a bias toward validation makes the Design Sprint the UX equivalent of the Scientific Method. Create a hypothesis, build an experiment and test with real users. Drilling into the real problems and identifying new solutions can be politically-infused challenge for most product teams. The Design Sprint format and exercises overcome the opinion wars while delivering on the promise of a user-driven solution.
In this workshop you’ll see how to:
- Get your entire team on the same page for what problems you’re solving
- Gain a shared understanding of what to build with creative design exercises
- Sketch and refine your designs through structured presentation and critique
- Converge on the best design approach to gain a competitive advantage
- Build a working prototype of a minimal viable product
- Test and refine your prototypes to deliver a best-in-class design
The only workshop requirement is to know what a Design Sprint is.
14:00 - 14:35Auditorium I
Sex, Drugs and Infinite Scroll
Experience designers, product makers and marketers could be blamed for being master manipulators. After all, the digital products they create are so much part of our lives they often end up going to bed with us at night and are the first things we wake up with. In this talk, we'll explore how your biology predicts which products will be successful at engaging us and why we should avoid the dark arts of making our work addictive. By the end of the talk you'll know how and why your physiology interacts with digital products and what how you can use this in positive ways to improve your UX and design work.