This is an archived version of the 2017 edition of UXLx. The current event website is at
  • Sarah is interested in exploring ways to improve quality of life through good design. As User Experience Strategy Lead at the The Paciello Group (TPG), she works with companies and product teams to create “born accessible” digital products and services that work well for everyone. She is co-author of A Web for Everyone with Whitney Quesenbery and Web Style Guide with Patrick Lynch.

  • Author of:
    Web Style Guide
    Foundations of User Experience Design
    with Ethan Marcotte and Patrick J. Lynch


14:00 - 17:30

Room 2


14:00 - 17:30

Room 2

Accessible UX Strategy for Humane Products

with David Sloan

Designing for people with disabilities is often considered an “edge case” in product development. But in our work as accessible user experience specialists, we gain rich insights from partnering with people with disabilities to understand a problem space and identify solutions. In fact, we sometimes wonder whether UX work might be most effective if we focused only on people with disabilities. And extending this thought, what if we prioritized edge cases more generally in our UX research and design? How might this help us to create a more flexible, sensitive design that addresses core business goals?

In this workshop you will learn how to use principles of inclusive user research and accessible user experience to focus product design on creating humane products.

We will cover the following topics:

  • The potential role of edge cases in product development
  • How focusing on accessibility can improve UX
  • The practicalities of involving people with disabilities in user research
  • Methods for integrating accessibility into product development processes

The workshop will use active learning methods to ensure participants gain understanding and skills, including demos, brainstorming, design studio methods, and prototyping.

Participants will gain:

  • Appreciation of the benefits of focusing on accessibility in product design
  • Practical experience with a range of inclusive research methods
  • The practicalities of involving people with disabilities in user research
  • Practice turning research insights into design decisions that benefit everyone

Workshop participants should have some experience in UX research and design. Familiarity with accessibility requirements is beneficial, but not required.



16:50 - 17:25

Auditorium I

Because McLuhan

“What if McLuhan is right? Suppose he is what he sounds like – the most important thinker since Newton, Darwin, Freud, Einstein and Pavlov?” – Tom Wolfe (1969)

Folks from within the community of UX practice have been calling for the death of the wireframe since the early ‘oughts. And now with the rise of Agile, the death-knell is ringing from without. Just so you know: they are coming for the rest of our deliverables.

How in today’s Lean world do we situate the role of depiction and documentation in our process? If in the past we were doing it wrong, how do we go forward doing it right?

This presentation introduces Marshall McLuhan’s four laws of media, as applied to UX design and software development. Attendees will learn how to analyze the media we use to depict, deliver and approve our ideas while avoiding subtle and pernicious traps that lurk in the interplay between medium and message.